Job Details

Description:

**This is an on-site position in Billings Montana**

**We are unable to sponsor or take over sponsorship of an employment Visa at this time.**
**all offers are contingent of a successful background check**

Reciprocity Industries is looking for a talented, detail-oriented Client Account Support Specialist who can utilize their superb customer service skills for ensuring smooth onboarding and maintenance of client campaigns. Reciprocity Industries offers competitive pay and excellent benefits.

Job Overview:

The Client Account Support Specialist is responsible for ensuring smooth onboarding and maintenance of campaigns.

Responsibilities and Duties:

• Working with marketing and firm partners to facilitate the onboarding of new campaigns.
• Maintaining and updating existing campaigns
• Organizing and assisting with process improvement
• Coordinating with multiple departments within the company and other organizations
• Analyze and provide feedback on campaign performance.
• Communicates with clients to handle inquiries professionally and accurately.
• Troubleshoot API errors and issues and escalate as needed.
• Import and export reporting and leads for internal and external stakeholders.

Qualifications and Skills:

• You must be 18 years of age or older.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to details.
• Excellent analytical and problem-solving skills.
• Have comprehensive technical skills
• Superior interpersonal and customer service skills

• High school diploma or equivalent

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