Job Details

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position is responsible for managing statewide disclosure of records requests including by not limited to investigation, foster care, adoption, and guardianship records. This position will compile, redact, distribute records for individual client requests as well as tort claim requests. In addition, this position will be responsible for updating and maintaining policy and procedures changes in the current technology system.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Ability to provide a high level of service delivery by acting on what is necessary to ensure customer satisfaction while maintaining confidentiality of sensitive information.
• Ability to solve problems using judgement and maintain a professional attitude when dealing with emotional or controversial subjects.
• Knowledge of the structure and functions of state government and the Department of Public Health and Human Services.
• Ability to clearly present information both verbally and in writing and to listen, read, clarify, comprehend and interpret complex information on a wide variety of issues.
• Meet minimum qualifications:
• Bachelor's degree in social work, business, or directly related degree
• Other combinations of directly related education and experience may be considered on a case-by-case basis.
• Related experience including office administrative experience in a governmental environment working with highly sensitive and confidential information and situations.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter
• Resume
• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2025 and on July 1, 2026.

This position supports the Child and Family Services Division which includes the following cities: Helena, Kalispell, Missoula, Butte, Bozeman, Billings, and Miles City. The primary location for this position is open for consideration contingent on available workspace.