Job Details

Our Job Opening. We are searching for an Overnight Closer (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Some of your responsibilities will include:Customer Service/ Front Desk Activities Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a t...Member Services, Member Service, Representative, Customer Service, Overnight, Retail, Instructor