Job Details

Job Title Thrift Store ManagerFLSA Status Full Time - non-exemptReports To Corps OfficerSchedule 40 hours per week (Monday‑Saturday, overtime as needed)Supervises Production and Sales SupervisorsRate of Pay $23 per hourClosing Date June 6, 2026Benefits Health, vision, dental, life, voluntary life, and disability insuranceSick leave – 1 day per month, 12 days per year (accrues at hire)Vacation – 10 days per year, accrued at .0385 hours per hour worked (excluding overtime)One floating day off – accrued immediately, usable after 3‑month introductory periodPension plan – after 1 year of continuous serviceVoluntary tax‑deferred annuity plan (403(b))Position Summary This position is responsible for the overall operation of the Billings thrift store, including production, sales, staffing, safety, and property stewardship. Setting and meeting production and sales goals, training and evaluating staff, and ensuring strong customer service are key parts of this role. This position also supports hiring, discipline, separation decisions, public relations, and the overall appearance and maintenance of the store and property. Maintaining an environment with accountability, safety, and mission focus is essential to doing this job well.Duties and Responsibilities Store leadership and performance – set and monitor production and sales goals, ensure efficient store operation.Human‑resource responsibilities – hire, train, evaluate, coach, and recommend discipline or termination of staff in coordination with Corps leadership and HR.Daily task assignment and progress monitoring – assign daily tasks and track progress toward goals.Quality control – ensure quality control standards.Productivity and sales reporting – track productivity and sales levels and report progress to the Corps Officer.Operations and community presence – Ensure staff training, safety, customer service, merchandising, property maintenance, and public relations activities are carried out effectively.Oversee opening and closing, daily deposits, complaints, promotions, and overall store appearance.Education and Experience Business, management, or retail experience required.Management experience in retail, warehouse, production, or thrift operations required.Skills Ability to organize workflow and manage time effectively.Proficiency with spreadsheet applications.Leadership, staff development, and operational planning ability.Clear communication and ability to provide constructive feedback.Follow written and verbal instructions.Manage sales, production, cash handling, scheduling, and community communication.Qualities Creative, self‑motivated, energetic, and organized.Reliable, punctual, and safety‑focused.Professional and courteous demeanor with donors.Supportive of The Salvation Army's mission.Able to reflect and model the organization's high standards.Requirements Driving: May be required to drive a Salvation Army vehicle; must be at least 21 years old with a valid in‑state driver's license.Background check: Continued employment contingent on a biennial background check processed per The Salvation Army's policies.Physical: Ability to maneuver, remain stationary, grasp, push, pull, reach overhead, lift 50 pounds, access and produce information from a computer, operate a telephone, and understand written information. Qualified individuals may perform essential duties with or without accommodation.Equal Opportunity Employer and Legal Notice This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.#J-18808-Ljbffr